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Privacy Policy

4 Active Paws collects the following information from you:

  • Name 

  • Address  

  • Email

  • Telephone Number

  • Pet Name

  • Date of Birth

  • Relevant case history.

  • Photos and videos of your dog.

4 Active Paws collects this information via our Online Booking form, client information form, email, phone, Messenger, Facebook, Wix Payment Services, and our website.

This information is needed in order to provide you with our dog training services and will be used in order to administer your account and to provide the products and services you have requested from us. Information will only be used for marketing if you have expressly consented for us to do so. Please refer to our terms and conditions. We also use this information to amend or discuss appointments with you, to issue invoices, to update social media sites and website with photos and videos, and for internal record keeping.

Your information will never knowingly be passed onto other third parties. Your information will be used for the purpose of the administration of your account and will be limited to Wix Payments, or PayPal and when required to do so by the law and by HM Revenue & Customs.

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Information that you have consented to be used for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. All hard copies are kept securely whilst using our services. Any electronic information is held securely on a password protected computer and stored in the cloud or on a password protected mobile phone.

From time to time we may want to contact you regarding new services being offered or events that may be of interest to you. If you would like to be removed from receiving such information please email stating you would like to be removed from receiving any information on our services.

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